Otter.ai vs Fireflies.ai

Both record, transcribe and summarize meetings, and both have free plans.

Pick Otter if

You mainly want reliable meeting transcripts and summaries at a fair price. Otter's Pro plan is the lower-priced of the two on annual billing, and its free Basic plan is a good way to start.

Pick Fireflies if

You want notes to flow automatically into your CRM or other apps. Fireflies' strong integrations make it the better pick when meeting notes need to land somewhere other than your inbox.

How to decide

Both join your calls, transcribe and summarize, and both have free plans. Run each on two or three real calls and compare summary quality, how action items are captured, and whether the integrations you need are on the plan you would pay for.

If you're a solo owner who just needs free notes, also look at Fathom. Whatever you use, tell people a notetaker is on the call: recording laws vary by state and country.

Also check where recordings and transcripts are stored, who on your team can see them and how long they are kept, especially if you discuss client or financial details on calls. Both vendors explain these settings on their sites, so read them before inviting a notetaker to client meetings.

Our verdict

Pricing is close. Choose Fireflies if notes must flow into your CRM; Otter if you mainly want clean transcripts.

Prices from each vendor's official pricing page, checked Nov 2026. "See site" means we couldn't verify the price.